Remote Ordering – Online “Image Premier” Appointments
We recognize that in today’s mobile society, not everyone can come to the studio to make their choices. Many of our clients live in other states and countries. Nonetheless, we want to give all our clients the same level of exceptional service. That is why we offer online “Image Premier” appointments.
These online appointments take approximately 60 minutes, during which time we will review the portraits, select favorites, sizes, and styles, answer questions and complete the order. Here is how it is done.
We think posting a web page of images and leaving the client on their own to make choices is unprofessional. Why would you hire a professional to take the pictures and not expect to have their help in selecting your favorites and deciding how to display them?
When clients commission us to create portraits for them, they expect this exceptional service…and that includes our providing advice on all the services we provide, including image selection, cropping, custom artwork, and finishing.
The online appointment itself is easy and fun. We will send you an email with a link to a screen-sharing presentation. At the time of our meeting, you click on the link, and we begin “screen sharing” so you can see exactly what we see. You will need to be at your computer for this meeting. Many clients have told us they preferred the larger screen of a desktop computer, if available.
If you have never done this before, you will be surprised by how easy it is. We will show you everything that we would usually show in the studio. We can edit your favorite images. We can crop. We can create collections right before your eyes. This interactive presentation allows us to show you all the options and answer your questions.
Image Premier online appointments can be scheduled from 10 a.m. to 6 p.m., Mountain Time, Monday through Friday.
Seeing Your Portraits In Your Home
The projection system allows us to display your portrait choices on the walls of your home. This is the best way to ensure you have the appropriate size for your portraits. You need to take some cell phone photos of the walls you are considering and send them to us. Here is a short guide explaining how to do it! Click here to see the guide! Please do this before your Image Premier call so that we have time to insert your photos into our projection system.
Delivery to Your Door
From this point forward, your order enters our production phase. You will be contacted when the order is complete to verify shipping details. We will ship your order to the destination of your choice using the UPS Store, FedEx, or USPS services.