Remote Ordering – Online “Image Premier” Appointments

Many of our clients live in other states and countries. In order to provide out of town clients with the same viewing experience as our Utah clients, we offer remote ordering – our online “Image Premier” appointment.

We recognize that in today’s mobile society not everyone is able to come to the studio to make their choices. Nonetheless, we want to give all our clients the same level of exceptional service. That is why we offer online “Image Premier” appointments.

These online appointments take approximately 60 minutes, during which time we will review the portraits, select favorites, sizes and styles, answer questions and complete the order. Here is how it is done.

When your portraits are ready for viewing we will post an image gallery for your review. Although the capabilities of online galleries are limited, you will be able to view your portraits and highlight favorites before our actual online “Image Premier” appointment.

Let me be clear, we think the idea of posting a web page of images and leaving the client on their own to make choices is unprofessional. Why would you hire a professional to take the pictures and not expect to have their help in selecting your favorites and deciding how to display them?

When clients commission us to create portraits for them they expect this exceptional service…and that includes our providing advice on all the services we provide, including image selection, cropping, custom artwork and finishing.

The online appointment itself is easy and fun. We will send you an email with a link to a screen sharing presentation. At the time of our appointment, you click on the link and we begin “screen sharing” so you can see exactly what we see. You will need to be at your computer for this meeting. ManyWebist clients have told us that they preferred the larger screen of a desktop computer, if available.

If you have never done this before, you will be surprised how easy it is. We will show you everything that we would normally show in the studio. We can edit your favorite images. We can crop. We can create collections. Right before your eyes. This interactive presentation allows us to show you all the options and answer all your questions.

Image Premier online appointments can be scheduled from 10 a.m. to 6 p.m., Mountain Time, Monday through Friday.

Seeing Your Portraits In Your Home

The projection system allows us to display your portrait choices on the walls of your home. This is the best way to be sure you have the appropriate size for your portraits. All you need to do is take some cell phone photos of the walls you are considering, and send them to us. Here is a short guide explained how to do it! Click here to see the guide! Please do this before your Image Premier call so that we have time to insert your photos into our projection system.

Delivery to Your Door

From this point forward, your order enters our production phase. You will be contacted when the order is complete to verify shipping details. We will ship your order to the destination of your choice using the services of the UPS Store, FedEx or USPS.

 

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If you are considering family portraits, you will want to read this report first!

With over 30 years of experience photographing families, Dennis Walsh shares his thougths on what to look for when hiring a professional photographer. 

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